Category: Education

Benefits of Working in Remote Customer Service Roles

If you already have experience managing a remote team, you must set expectations right. Give your remote customer service team the tools that they require to succeed. Since in-person meetings aren’t impossible, video conferencing tools will be supremely important. Highfive and Google Hangouts are some of the other tools that […]

Best practices for remote onboarding

In 2025 and beyond, updated strategic and tech-enabled solutions will be crucial to onboarding success. They will help set talents up for long-term contribution and engagement within remote team settings. As one of the world’s largest all-remote companies, GitLab has built a highly structured onboarding experience. Every new hire gets […]